my parcel has not arrived
first check the shipping status in your hub under orders. if the receipt window has passed and nothing arrived, open a claim from the order card and we will look into it.
frequently asked questions
back to diniminiwhat are the shipping options?
letter (chf 2.50), small parcel (chf 5), medium parcel (chf 8) or free local pickup. dinimini subsidises part of the shipping cost.
how do i cancel a sale?
open the order in your hub and choose cancel. cancelling after the buyer paid may incur a cancellation fee, and repeated cancellations affect your seller standing.
what fees apply?
dinimini takes 12 % commission on standard sales plus a small fixed fee for low-value items.